Need a hand? Here's how to reach the ALLEYKAT team.
Contact us
- Email xavier@alleykat.app for account, registration, or payment help.
- Use the in-app option (Settings → Help → Contact Us) to send us a message with your account context attached.
Race-specific help
If you're a runner with a question about a specific event (refunds, start time, logistics), contact that race's organizer directly first — they run the event. For platform issues, email support.
Tip
Include the race name and your account email so we can find your registration quickly.