Contact support

How to reach the ALLEYKAT team for help.

Need a hand? Here's how to reach the ALLEYKAT team.

Contact us

  • Email xavier@alleykat.app for account, registration, or payment help.
  • Use the in-app option (Settings → Help → Contact Us) to send us a message with your account context attached.

Race-specific help

If you're a runner with a question about a specific event (refunds, start time, logistics), contact that race's organizer directly first — they run the event. For platform issues, email support.

Tip
Include the race name and your account email so we can find your registration quickly.